Who makes up the Community Response Team
- A licensed clinician
- A case manager
Both are employed by Aspire Health Partners. Calls are vetted by trained city 911 operators.
When is the CRT available?
Based on non-emergency call data, the following times have been set for the pilot program (these times are subject to change):
- Wednesday - Friday
9 a.m. - 1 a.m.
- Saturday - Tuesday
2 - 10 p.m.
What if CRT is not available?
Orlando police officers will continue to respond to all calls for service. This includes trained members of the OPD Crisis Intervention Team. Officers responding to calls are also able to write referrals for mental health and support services that the CRT can review for follow up.
How the CRT works
If an incoming call requires immediate response to a mental health crisis, and does not indicate risk to the team, the team will respond if they are available.
- The responding team will arrive in a marked car and wear marked clothing identifying who they are
- They will assess the situation and determine which services are most appropriate and provide a means of access to receive the necessary help
- The CRT is also empowered to follow up on calls as necessary