Business and Financial Policies 2000.1 Chief Financial Officer - Organization and Policy(PDF, 30KB)401.2 Chief Financial Officer - Funding for Local Improvements(PDF, 102KB)401.3 Chief Financial Officer - Finance Committee(PDF, 88KB)412.2 Accounting Operations - Accounts Payable(PDF, 120KB)412.3 Accounting Operations - Procurement Card(PDF, 323KB)432.4 Accounting Operations - Revenue Collection(PDF, 82KB)432.5 Accounting Operations - Processing of Checks(PDF, 82KB)412.5 Accounting Operations - Accounts Receivable(PDF, 122KB)2400.2 Accounting Operations - City Payroll(PDF, 116KB)2400.3 Accounting Operations - Travel Expense Policy(PDF, 490KB)2400.8 Accounting Operations - Public Service Tax Refunds(PDF, 11KB)431.1 Treasury - Organization and Policy(PDF, 67KB)431.2 Treasury - Investments and Cash Management(PDF, 82KB)433.1 Treasury - Acquisition, Sale or Lease of Real Property by City Procedure(PDF, 117KB)
Economic Development Policies 1200.1 General - Organization and Policy(PDF, 61KB)1210.1 Business Development - Organization and Policy(PDF, 60KB)1210.2 Business Development - Economic Development Incentives(PDF, 17KB)1220.1 Centroplex - Organization and Policy(PDF, 63KB)1221.1 Centroplex - Use Agreements, Lease and Concession Agreements(PDF, 62KB)1222.1 Centroplex - Centroplex Event Settlement(PDF, 68KB)1230.1 City Planning - Organization and Policy(PDF, 64KB)1230.2 City Planning - City Planning Administration(PDF, 60KB)1231.1 City Planning - Current Planning (Land Development)(PDF, 65KB)1231.3 City Planning - Procedure - Municipal Planning Boar(PDF, 78KB)1232.1 City Planning - Long Range Planning (Growth Management)(PDF, 64KB)1233.1 City Planning - Transportation Planning(PDF, 68KB)1234.1 City Planning - Urban Design and Historic Preservation(PDF, 62KB)1235.1 City Planning - Strategic Planning/Special Projects(PDF, 63KB)1240.1 Community Redevelopment Agency - Organization and Policy(PDF, 45KB)1250.1 Downtown Development Board - Organization and Policy(PDF, 86KB)1260.1 Permitting Services and Code Enforcement - Organization and Policy(PDF, 68KB)1261.1 Permitting Services and Code Enforcement - Technical Advisory Committee(PDF, 59KB)1262.1 Permitting Services and Code Enforcement - Procedure for Issuance of Permits(PDF, 68KB)1263.1 Permitting Services and Code Enforcement - Occupational License Issuance(PDF, 84KB)1264.1 Permitting Services and Code Enforcement - Solicitor's Permit(PDF, 70KB)1265.1 Permitting Services and Code Enforcement - Building Official(PDF, 63KB)1266.1 Permitting Services and Code Enforcement - Building Permit Application(PDF, 80KB)1267.1 Permitting Services and Code Enforcement - Building Moving Permits(PDF, 110KB)1268.1 Permitting Services and Code Enforcement - Demolition of Buildings and Structures(PDF, 106KB)1280.1 Permitting Services and Code Enforcement - Code Enforcement(PDF, 64KB)
Executive Offices Policies 100.1 Municipal Government - Organizations and Policy(PDF, 73KB)100.2 Municipal Government - City Ordinances(PDF, 106KB)100.3 Municipal Government - Fair Treatment of All (Trust Act Policy)(PDF, 128KB)101.1 Executive and Admin Offices - Organization and Policy(PDF, 78KB)101.2 Executive and Admin Offices - Appointive Positions(PDF, 71KB)101.3 Executive and Admin Offices - City Hall Art Policy(PDF, 83KB)101.4 Executive and Admin Offices - Americans with Disabilities Act(PDF, 115KB)101.5 Executive and Admin Offices - Basic Cable Service Rate Regulation(PDF, 83KB)101.6 Executive and Admin Offices - Admission to/Use of City Facilities(PDF, 16KB)101.7 Executive and Admin Offices - Collection & Dissemination of Social Security Numbers in City Forms and Records(PDF, 238KB)101.8 Executive and Admin Offices - City Issued Uniforms and Apparel(PDF, 86KB)103.1 Neighborhood and Community Affairs - Organization and Policy(PDF, 113KB)103.5 Neighborhood and Community Affairs - Volunteer Program(PDF, 92KB)121.1 City Council - Organization and Policy(PDF, 20KB)121.2 City Council - Consent Agenda(PDF, 76KB)121.4 City Council - Lifetime Passes to City Facilities(PDF, 79KB)121.5 City Council - Decorum Policy(PDF, 47KB)131.1 Chief Administrative Officer - Budgetary Changes Procedure(PDF, 140KB)131.3 Chief Administrative Officer - City Operations Committee Procedure(PDF, 60KB)131.4 Chief Administrative Officer - Operations Committee Procedure(PDF, 10KB)133.3 Chief Administrative Officer - Reimbursable Expenses(PDF, 92KB)133.4 Chief Administrative Officer - Cost Control(PDF, 66KB)135.1 Chief Administrative Officer - Orlando Operations Center Organization and Policy(PDF, 60KB)135.2 Chief Administrative Officer - Orlando Operations Center Governing Board(PDF, 11KB)135.3 - Chief Administrative Officer - Orlando Operations Center Procedures(PDF, 66KB)136.0 Chief Administrative Officer - Unmanned Aircraft Systems (Drone) Usage(PDF, 172KB)141.1 Office of the City Clerk - Organization and Policy(PDF, 80KB)141.2 Office of the City Clerk - Solicitations and Collections on City Property(PDF, 63KB)141.3 Office of the City Clerk - Policies and Procedures Manual(PDF, 81KB)141.4 Office of the City Clerk - Records Retention Committee - Organization and Policy(PDF, 72KB)141.5 Office of the City Clerk - Public Records Requests(PDF, 31KB)141.8 Greenwood Cemetery - Organization and Policy(PDF, 72KB)141.9 Greenwood Cemetery - Cemetery Operations(PDF, 101KB)141.10 Greenwood Cemetery - Cemetery Records and Receipts for Sales and Repurchasing(PDF, 97KB)151.1 Office of Audit Services - Organization and Functions(PDF, 129KB)151.2 Office of Audit Services - Policy(PDF, 97KB)151.3 Office of Audit Services - Suspected Misappropriation and Other Similar Irregularities(PDF, 51KB)161.1 Office of Legal Affairs - City Attorney Organization and Policy(PDF, 42KB)161.2 Office of Legal Affairs - City Prosecutor Organization and Policy(PDF, 24KB)161.3 Office of Legal Affairs - Procedure for the Creation of Contracts, Insurance Requirements, Other(PDF, 297KB)161.4 Office of Legal Affairs - Procedure for the Creation of Temporary, Ad Hoc and Advisory Committees(PDF, 49KB)171.1 Human Relations Office - Organization and Policy(PDF, 72KB)
Families, Parks and Recreation Policies 201.1 General - Organization and Policy(PDF, 16KB)201.2 General - Required Identification for Use of City-Owned or Sponsored Facilities(PDF, 67KB)201.3 General - Organization and Policy(PDF, 63KB)201.4 General - Board Hearing(PDF, 78KB)211.1 Parks Division - Organization and Policy(PDF, 71KB)211.2 Parks Division - Granting Concession Agreements for Public Parks(PDF, 76KB)211.3 Parks Division - Tree Protection(PDF, 145KB)211.4 Parks Division - Memorials and Monuments(PDF, 238KB)224.1 Parks Division - Special Facilities Organization and Policy(PDF, 66KB)252.1 Recreation Division - Permit to Place Boat upon Waters of Lakes or City-Owned Shorelines(PDF, 87KB)253.1 Recreation Division - Leu Gardens Organization and Policy(PDF, 71KB)253.2 Recreation Division - Leu Gardens Board of Trustees Operations(PDF, 76KB)253.3 Recreation Division - Leu Gardens Design Review Committee Procedure(PDF, 117KB)253.4 Recreation Division - Leu Gardens Photography(PDF, 81KB)253.5 Recreation Division - Leu Gardens Plant Collections(PDF, 95KB)253.6 Recreation Division - Leu Gardens Leu House Museum Collection(PDF, 112KB)
Financial Reporting Policies 2310.1 Organization and Policy - Financial Reporting(PDF, 30KB)2310.2 Financial Reporting(PDF, 88KB)2310.4 Audit Requirements for City Grants to Charitable and Community-Sponsored Organizations(PDF, 53KB)2310.5 Establishing, Closing and Maintaining City Bank Accounts(PDF, 47KB)2320.1 Management & Administration of Grants and Other Types of Financial Assistance(PDF, 234KB)2340.2 Administration of Tickets and Admissions Given to City Employees and Officials(PDF, 70KB)
Fire Department Policies 500.1 Organization and Policy(PDF, 65KB)500.2 Receipt of Small Cash Donations(PDF, 70KB)500.3 Emergency Management Organization & Policy(PDF, 10KB)500.4 Emergency Management Executive Policy Group(PDF, 11KB)500.5 Emergency Management Team-Organization & Policy(PDF, 33KB)500.6 Disaster Planning(PDF, 13KB)
Fleet and Facilities Management Policies 900.1 Fleet Management - Organization and Policy(PDF, 92KB)900.2 Fleet Management - Assignment and Use of Vehicle and Equipment(PDF, 61KB)900.3 Fleet Management - User Charges(PDF, 72KB)900.4 Fleet Management - Painting City Vehicles and Equipment(PDF, 81KB)900.5 Fleet Management - Assignment of City Vehicles on Twenty-Four-Hour Basis(PDF, 97KB)910.1 Facilities Management - Organization and Policy(PDF, 82KB)910.2 Facilities Management - Key Management(PDF, 100KB)910.3 Facilities Management - Maintenance and Construction(PDF, 99KB)1000.11 Facilities Management - Supply Support System(PDF, 277KB)
Housing and Community Development Policies 191.1 Housing - Organization and Policy(PDF, 69KB)191.2 Housing - Community Development Block Grant(PDF, 77KB)191.3 Housing - Community Development Block Grant Projects(PDF, 44KB)191.4 Housing - Home Investment Partnership Program(PDF, 49KB)191.5 Housing - Home Investment Partnership Projects(PDF, 40KB)192.1 Housing - Housing Rehabilitation Organization and Policy(PDF, 60KB)192.2 Housing - Housing Rehabilitation(PDF, 75KB)192.3 Housing - Housing Code Assistance Program(PDF, 73KB)192.4 Housing - State Housing Initiatives Partnership Program(PDF, 81KB)192.5 Housing - State Housing Initiatives Partnership Projects(PDF, 67KB)192.6 Housing - Housing Opportunities for People with Aids Projects(PDF, 89KB)192.7 Housing - Housing Opportunities for People with Aids Program(PDF, 89KB)192.8 Housing - Down Payment Assistance Program(PDF, 37KB)
Human Resources Policies 808.1 General - Organization and Policy(PDF, 41KB)800.2 General - HR College Credit Internship Program(PDF, 15KB)800.4 General - Operators of City Motor Vehicles and Equipment(PDF, 53KB)800.5 General - Ethics Policy(PDF, 203KB)800.6 General - Appointed Official Compensation Programs(PDF, 70KB)800.8 General - Pension Advisory Committee(PDF, 19KB)808.2 Personnel Management - Recruitment and Employment(PDF, 73KB)808.3 Personnel Management - Organization and Policy - Civil Service Administrator(PDF, 27KB)808.4 Personnel Management - Drug Free Workplace(PDF, 63KB)808.5 Personnel Management - Pay Plans - Administration and Maintenance(PDF, 129KB)808.6 Personnel Management - Exempt Classifications and Benefit Program(PDF, 77KB)808.7 Personnel Management - Classification Plan(PDF, 116KB)808.8 Personnel Management - Police and Fire Management(PDF, 97KB)808.9 Personnel Management - Contract Positions(PDF, 47KB)808.10 Personnel Management - Shift Differential(PDF, 87KB)808.11 Personnel Management - Bereavement Leave(PDF, 81KB)808.12 Personnel Management - Blood Bank(PDF, 44KB)808.13 Personnel Management - Disaster Preparedness(PDF, 83KB)808.14 Personnel Management - Compassionate Leave Bank(PDF, 54KB)808.15 Personnel Management - Personal Leave Policy(PDF, 89KB)808.16 Personnel Management - Sick Leave(PDF, 82KB)808.17 Personnel Management - Reimbursement of Educational Expenses(PDF, 84KB)808.18 Personnel Management - Participation in Political Campaigns(PDF, 45KB)808.19 Personnel Management - City Employees Running for Elective Offices(PDF, 7KB)808.20 Personnel Management - Disciplinary Action(PDF, 120KB)808.21 Personnel Management - Grievances(PDF, 61KB)808.22 Personnel Management - Performance Appraisal and Merit Increase Program(PDF, 96KB)808.23 Personnel Management - Hiring Executive Managers(PDF, 11KB)808.24 Personnel Management - Holidays(PDF, 45KB)808.25 Personel Management - Leave of Absence(PDF, 129KB)808.26 Personnel Management - Sexual Harrasment(PDF, 94KB)808.27 Personnel Management - Inquiries Concerning Employees or Former Employees(PDF, 60KB)808.28 Personnel Management - Employee Suggestion Program(PDF, 129KB)808.29 Personnel Management - Prevention of Workplace Violence(PDF, 56KB)808.30 Personnel Management - Military Leave(PDF, 38KB)808.31 Personnel Management - Criminal Convictions(PDF, 90KB)808.32 Personnel Management - Fitness For Duty Evaluations(PDF, 107KB)808.33 Personnel Management - Clearance of an Employee Leaving City Service(PDF, 57KB)808.34 Personnel Management - Employment or Placement of Relatives(PDF, 68KB)808.35 Personnel Management - Work Week and Overtime(PDF, 68KB)808.36 Personnel Management - Personnel Transaction and Separation Forms(PDF, 110KB)808.37 Personnel Management - Employee Rights Upon Reemployment/reinstatement(PDF, 75KB)808.38 Personnel Management - Lactation Facilities(PDF, 43KB)808.39 Personnel Management - MERITS Workplace Giving Program (Human Resources)(PDF, 46KB)808.40 Personnel Management - Judicial Proceedings(PDF, 50KB)808.41 Personnel Management - Employee M.E.R.I.T.S. Awards(PDF, 78KB)808.42 Personnel Management - Smoke Free Workplace(PDF, 39KB)808.43 Personnel Management - Dress Guidelines and "Cool Days" Attire(PDF, 74KB)808.44 Personnel Management - Administrative Services Assistance Program (ASAP)(PDF, 50KB)808.45 Personnel Management - Wellness(PDF, 91KB)808.46 Personnel Management - Service/Retirement Awards(PDF, 15KB)808.50 Personnel Management - Job Injury Response Program(PDF, 60KB)808.51 Personnel Management - Post Employment Health Insurance(PDF, 99KB)835.2 Personnel Management - Procedure - Occupational Safety & Health Plan(PDF, 65KB)
Information Technology Policies 701.1 General - Organization and Policy(PDF, 71KB)701.2 General - Computer Purchase Plan(PDF, 90KB)701.3 General - Executive Committee(PDF, 79KB)702.1 General - Strategic Support(PDF, 72KB)751.1 Systems & Networks Support(PDF, 69KB)751.2 Systems & Networks Support - Computer Systems Security(PDF, 102KB)754.1 Systems & Networks Support - Requests for Computer Equipment(PDF, 99KB)754.2 Systems & Networks Support - Technology Support Services Request(PDF, 81KB)754.3 Systems & Networks Support - Long Distance Telephone Services(PDF, 87KB)754.4 Systems & Networks Support - Telephone Credit Cards(PDF, 80KB)754.5 Systems & Networks Support - Request and Use of Cellular Phones(PDF, 80KB)754.6 Systems & Networks Support - Request and Use of Facsimile Equipment(PDF, 77KB)754.7 Systems & Networks Support - Request and Use of Voice Message (Voice Mail) Processing(PDF, 77KB)754.8 Systems & Networks Support - Personal Computer Software and Data Policies(PDF, 23KB)754.9 Systems & Networks Support - Use of Employee-Owned Computer Hardware & Software for City Business(PDF, 75KB)754.10 Systems & Networks Support - Internet and Intranet Policy(PDF, 22KB)754.11 Systems & Networks Support - Email(PDF, 80KB)754.12 Systems & Networks Support - Social Media(PDF, 48KB)755.1 Software Support Bureau - Software Support(PDF, 69KB)755.2 Software Support Bureau - Request for Application Software Development(PDF, 116KB)2803.0 Systems & Networks Support - Archiving Text Messages(PDF, 43KB)
Management and Budget Policies 2100.1 Organization and Policy(PDF, 63KB)2100.2 Financial Policies Guiding The Budget(PDF, 43KB)2100.3 Revenue Policy(PDF, 57KB)2100.4 Expenditure Policy(PDF, 55KB)2120.2 Operating Budget Appropriation for Prior-Year Encumbrances(PDF, 42KB)2130.2 Closing of Capital Projects(PDF, 49KB)620.1 Capital Improvement Program(PDF, 99KB)
Police Department Policies 510.1 Organization and Policy(PDF, 63KB)510.2 Fireworks Permit(PDF, 89KB)510.3 City Radio Communications(PDF, 70KB)510.4 Unmanned Aircraft Systems Permit(PDF, 286KB)
Procurement and Contracts Policies 1000.9 City Stores(PDF, 119KB)2510.1 Organization and Policy(PDF, 55KB)2510.2 Procurement of Goods and Services(PDF, 100KB)2510.6 Wrecker Service Contract Administration(PDF, 34KB)2510.7 Procurement of Professional Services (CCNA)(PDF, 126KB)2510.8 Procurement of Construction Services(PDF, 104KB)2520.1 Capital Assets(PDF, 162KB)2520.2 Disposal of Surplus Property(PDF, 54KB)
Public Works Policies 1100.1 General - Organization and Policy(PDF, 44KB)1100.2 General - Procurement Procedure(PDF, 54KB)1110.1 Engineering/Streets and Drainage - Organization and Policy(PDF, 74KB)1110.2 Engineering/Streets and Drainage - Public Works Procedure(PDF, 82KB)1111.2 Engineering/Streets and Drainage - Provide Municipal Improvements by Assessed and Non-Assessed Projects Procedure(PDF, 85KB)1111.3 Engineering/Streets and Drainage - Land Subdivision and Annexation Procedure(PDF, 76KB)1111.4 Engineering/Streets and Drainage - Repair and Maintenance of Sidewalks, Curbs and Gutters Procedure(PDF, 77KB)1111.6 Engineering/Streets and Drainage - Notification of Construction of Public Works Improvements Procedure(PDF, 63KB)1120.1 Engineering/Streets and Drainage - Environmental Services Organization and Policy(PDF, 63KB)1120.2 Engineering/Streets and Drainage - Requests for Exemption or Reduction of Sewer and Solid Waste Collection Charges(PDF, 95KB)1125.1 Engineering/Streets and Drainage - Solid Waste Organization and Policy(PDF, 82KB)1130.1 Capital Improvements and Infrastructure Development - Organization and Policy(PDF, 23KB)1140.2 General - Parking Regulations for City Hall(PDF, 116KB)
Real Estate Management Policies 2600.2 Vending Machines on City Property(PDF, 15KB)2600.3 City Mail Services(PDF, 56KB)2600.4 Trespass on City Property(PDF, 113KB)
Risk Management Policies 2700.1 Organization and Policy - Risk Management(PDF, 64KB)2700.2 Risk Management Committee(PDF, 67KB)440.3 Workers' Compensation(PDF, 33KB)440.4 Damage Assessment(PDF, 29KB)2720.2 Non-Owned Vehicle Insurance Requirement(PDF, 42KB)
Venues Policies 253.1 H.P. Leu Gardens Board of Trustees - Organization and Policy(PDF, 71KB)253.2 H.P. Leu Gardens Board of Trustees -(PDF, 76KB)253.3 H.P. Leu Gardens Board of Trustees - Design Review Committee Procedure(PDF, 117KB)253.4 H.P. Leu Gardens Board of Trustees - Photography(PDF, 81KB)253.5 H.P. Leu Gardens Board of Trustees - Plant Collections(PDF, 95KB)253.6 H.P. Leu Gardens Board of Trustees - Leu House Museum Collection(PDF, 112KB)