Report an Incorrectly Parked Dockless Bike or Scooter

Step 1.Determine if the bike or scooter is parked incorrectly

Dockless bikes and scooters are not allowed to be:

• Blocking the sidewalk, curb ramp, wheelchair ramp or bus stop
• Blocking a fire hydrant, call box or other emergency facility
• Blocking a driveway or parking space
• Parked in the street
• Parked in a LYNX/SunRail station or on railroad tracks
• Parked in a loading or freight zone
• Parked in a public parking garage
• Parked in a building or resident entryway

Step 2.Take photos, if possible.

Once you fill out the form below, you will have an opportunity to upload photos of the placement of the bikes/scooters and their QR/ID numbers.

Step 3.Report it to the share company

Be prepared to provide as many details as you can, including an exact location of the bike or scooter. If you have a smart phone, please take a photo to submit in your report.

Report Bike or Scooter

If you'd prefer to reach out directly, you can do so here:

Lime
Email: help-orlando@li.me
Call or Text: 1.888.LIME.345

Bird
Email: orlando-ops@bird.co
Call: 1.866.205.2442

Helbiz
Email: orlando@helbiz.com
Call: 888.974.9074

Wheels
Email: 311orlando@wheels.co
Call: 1.888.240.7120

Spin
Email: spin-orlando@spin.pm
Call: 1.888.262.5189

Razor
Email: drobinson@razorusa.com
Call: 833.LAST.MILE

Step 4.We will pass this information off to the correct company.