The Orlando Fire Department is the only fire department in the state to have ISO 1 classification, International Fire Accreditation, Emergency Management Accreditation Program (EMAP) certification and ACE accreditation (911/Communications Center).
OFD Rated ISO 1 for 10th Year in a Row
Orlando Fire Department is proud to announce its ranking as an ISO Class 1 for the 10th year in a row.
The Orlando Fire Department earned one of the highest possible recognitions by receiving a Class 1 Public Protection Classification. This rating places the Orlando Fire Department in the top 1% (.9%) of the nearly 30,000 fire departments in the United States.
City residents, business owners and visitors to Orlando can count on first-class fire protection because of our quick response to community needs and a commitment to preserving life, property and the environment. This is all possible by the dedication of our men and women of Orlando Fire and the investment in state-of-the-art training, tools and technology.
The Insurance Services Office (ISO) Public Protection Classification is used by the insurance industry in determining insurance premiums for properties within the community.
The ISO uses the Public Protection Classification to gauge the ability of a local fire department to respond to fires. A community's public fire protection information is collected and analyzed by ISO using its Fire Suppression Rating Schedule. A Classification of 1 to 10 is then assigned based on the results of the survey. Class 1 is the highest rating, and Class 10 is an indication of no fire protection.
The Orlando Fire Department received international accreditation on August 15, 2013. Fire service accreditation is administered by the Commission on Fire Accreditation International (CFAI), through the Center for Public Safety Excellence (CPSE), and requires an embedded culture of quality throughout an organization. Maintaining accreditation is a significant undertaking and requires the combined best efforts of all members of the department. Accreditation necessitates the development and maintenance of several key documents including a Strategic Plan, Self-Assessment Manual (SAM) and a Standards of Cover (SOC) and Community Risk Assessment.
Accreditation is a comprehensive assessment and evaluation model for fire and emergency service organizations. The accreditation process helps to determine community risks and fire safety needs, evaluates the performance of an agency and provides a method for continuous improvement. The accreditation and certification bodies change requirements over time requiring accredited agencies to continue to evolve and improve.
The Commission on Fire Accreditation International (CFAI) is governed by an 11-member commission representing a cross-section of the fire service industry, including fire departments, city and county management, code councils, the U.S. Department of Defense, and the International Association of Firefighters. The full Commission meets bi-annually to review all agencies applying for accreditation or reaccreditation status.
Within the accreditation model are ten categories that fire agencies use as the basis to benchmark and evaluate performance. These categories are:
- Governance and Administration
- Assessment and Planning
- Goals and Objectives
- Financial Resources
- Physical Resources
- Human Resources
- Training and Competency
- Essential Resources
- External Systems Relations