Human Relations

The Office of Human Relations promotes equality of opportunity for citizens of Orlando by advocating policies of nondiscrimination and enforcing City and Federal laws that prohibit discrimination in employment, housing and public accommodation.

Human Relations Services

Human Relations is a certified agent of both the U. S. Equal Employment Opportunity Commission (EEOC) and the U.S. Department of Housing and Urban Development (HUD) .

The office provides the following services:

  • Accepts, investigates and resolves complaints of discrimination through methods of mediation and conciliation, contingent upon the applicable rules and regulations mandated by Chapter 57 of the City Code and contractual agreements with EEOC and HUD.
  • Conducts education and outreach activities for the public in order to increase citizen awareness of their rights and the remedies available to them under existing discrimination laws .
  • Conducts free training workshops for employers, housing providers and individuals/entities involved in the business of providing access to places of public accommodation. Discussions are general or customized per request; covering topics such as best practices, the basics of existing laws, new amendments to existing laws and new laws and how they affect you.
  • Facilitates activities with the Chapter 57 Review Board.