Accounting & Control Division

Accounts Payable monitors and processes cash disbursements, credit card disbursements, employee education and travel reimbursement, and ensures compliance with city policies and procedures. 

Supplier Invoices

To ensure timely payment all invoices must contain the following information:

• Invoices must be submitted on your company letterhead to include the complete name of your company, a mailing address for correspondence and a mailing address for payment (if they are different), a telephone number and an email address
• City of Orlando Contract Number and/or Purchase Order Number
• Complete description of the goods and/or services provided (as described in the contract or purchase order)
• Quantity purchased
• Part Number/Serial Number of each item
• Unit pricing
• Applicable discount(s)
• An identification of the Division, Office or Department to whom the goods were delivered or services provided.

Invoices may be mailed to:

City of Orlando
Accounts Payable
400 South Orange Ave
PO Box 4990
Orlando, FL  32802
Or emailed to ap_invoices@orlando.gov

Additional Assistance

• IRS Form W-9 (Request for Taxpayer Identification Number)

For additional forms and assistance, please call 407.246.2345 or email a/p_invoices@orlando.gov.

Revenue Collection is responsible for collection of payments due to the city.

Payment Options

Any type of payment - In person (via Cash, Checks, Visa, MasterCard, Discover and AMEX) at the Cashiering Office located on the 1^st floor of City Hall

Customer invoice payments - by mail addressed to:

City of Orlando
Revenue Collection
PO Box 743808
Atlanta, GA  30374-3808

Online Payment

Online payments are limited to code enforcement fines and lien pay-offs, parking tickets, false alarm fees, red light camera violations and cemetery plot purchases.

Make a Payment

For additional information, please email ar@orlando.gov or call 407.246.2773.

Payroll processes bi-weekly payroll payments for city employees and monthly pension payments for retirees.

Current Employees

To view pay slips and Form W-2 Wage and Tax Statements, log into your Workday Account.

Changes such as address changes, payment election changes, and withholding election changes can also be made in Workday.

For additional Workday self-service features and instructions see the !HELP dashboard located in the Applications section of the Workday Welcome page.

Former Employees and Retirees

To receive copies of pay slips, Form W-2’s or Form 1099’s, make changes to payment or withholding elections, or update your address, please email Central Payroll cen_pay@orlando.gov or call 407.246.2380.

Financial Reporting handles the accounting function for the city, this includes the preparation of the Comprehensive Annual Financial Report and Popular Annual Financial Report.