Report Identity Theft or Fraud

Step 1.Determine what kind of fraud occurred

There are many different types of identity theft and fraud. Many agencies have been set up specifically to investigate certain types of fraud.

If you see the fraud you experienced on the list below, please contact that agency:

• Internet Fraud (ex: Romance scams, social media scams via Facebook Marketplace/Instagram, rental property scams, and employment scams committed online): FBI
  
  
• Public Assistance Fraud (food stamps, EBT, SNAP, cash assistance, Medicare): Florida Department of Children and Families
  
  
• Unemployment Identity Theft and/or unemployment credit card/bank direct deposit fraud: Florida Department of Economic Opportunity
  
  
• Identity Theft on an SBA Covid 19 Economic Disaster Loan: US Small Business Administration
  
  
• Mail theft, mail fraud, unauthorized mail forwarding or address change: USPS Postal Inspector
  
  
•  Tax fraud: Internal Revenue Service (IRS)
  
  
• Driver's License Identity Theft or Fraud: Florida HSMV
  
  
• Vehicle Tittle Fraud: Florida HSMV

Keep in mind: If you are contacting one of these agencies, you do not need to file a police report with us.

Step 2.Check your eligibility

If the identity theft or fraud you experienced does not fall under one of the types list in step #1, you're ready to file a report with the police department.

You can only report fraud with the Orlando Police Department if you are a resident of the city or the fraud happened within city limits. To find out if you live within city limits, use our locator tool.

If you are outside Orlando city limits, you can report fraud in Orange County using their reporting system.

Step 3.Gather your information

To report fraud, you'll need:

• Basic information about yourself, including driver's license or state ID number
• Any information about what happened (including any stolen credit card numbers).
• A list of all fraudulent purchases, including date, location and amount
• The total amount of your monetary losses

Step 4.Report the fraud

You can report identity theft for an individual or a business. If you're helping someone file a report, please have their ID information ready, as well as your own.

If you have a suspect:

We need to take a statement from you. Please call the OPD Fraud Line at 407.246.4012. You will be able to tell us the other details of the fraud during your call. You do not need to fill out the online form.

If you do not have a suspect:

You can report the identity theft using our online form.

Report Identity Theft 

Step 5.We will issue your report a receipt number and follow up with you on the status

Your report will be assigned a receipt number. If any additional information is required, a detective may contact you.

Step 6.Place a fraud alert

You may want to place a fraud alert if you are a victim of Identity Theft. Contact at least one credit report agency:

• Equifax: 800.525.6285
• Experian: 888.397.3742
• TransUnion: 800.680.7289

You may also contact the Federal Trade Commission 877.438.4338 or at https://www.identitytheft.gov/

Step 7.Further protect your ID

• Report Fraud to the Federal Trade Commission (FTC) and Get a Recovery Plan
• Report Internet Fraud to the FBI
• Report Fraudulent IRS Phone Calls/Scams to the Treasury Inspector General for Tax Administration

Step 8.If you have more information about your case at a later date, let us know

Once you have been assigned a permanent case number, you can contact us if you find more details to report.

To supplement (add additional information) your report, please contact the Information Desk at 407.246.2470. Please wait 3-5 days after receiving your permanent case number via email.

Step 9.If you need it for your records or insurance, get a copy of your report

To obtain a copy of your report, please request the copy approximately 3-5 days after receiving your case number, with our Records Department at 407.246.2406.