Report Identity Theft or Fraud

Step 1.Determine what kind of fraud occurred

Many agencies have been set up to investigate certain types of fraud.

If one of these fits your situation, you should contact that agency instead of OPD.

• Online hacking, scams on social platforms, online marketplaces, and more: Report to the FBI
• Public assistance fraud, including misuse of benefits like food stamps or Medicare: Report to Florida Department of Children and Families
• Unemployment benefits-related fraud: Report to the Florida Department of Economic Opportunity
• Identity theft on an SBA COVID-19 economic disaster loan: Report to the US Small Business Administration
• Mail theft, mail fraud, unauthorized mail forwarding or address change: Report to the USPS Postal Inspector
• Tax fraud: Report to the IRS
• Driver license or vehicle title fraud: Report to FLHSMV
• Unethical or deceptive business practices or employee interactions: File a case with the Orange County Clerk of Courts 

Keep in mind you do not need to file a police report with us if you are contacting one of these agencies.

If none of these fit your situation, proceed to the next step.

Step 2.Check your eligibility

You can file a report with the Orlando Police Department if the crime you experienced is not as described above, and either:

• You live within City of Orlando city limits and the crime happened online or by phone.
• The fraud or theft happened within City of Orlando city limits.

If you're not sure if the address is in city limits, you can check the address online.

If you are outside Orlando city limits, please check with your local jurisdiction. If you live in Orange County, you can report to OCSO online.

Step 3.Gather your information

To report fraud, you'll need:

• Basic information about yourself.
• Your complete driver's license or state ID number.
• Detailed information about what happened.
• A detailed list of all fraudulent purchases.
• The total amount of your monetary losses.
• Any other relevant information or documentation you believe will help with your report.

If you need to submit more information after you file your report, please wait 3-5 days after receiving your permanent case number, then call us at 407.246.2470. 

Step 4.Report the crime

If you personally know who committed the crime, we cannot take your report online. Please call us at 407.246.2470 to file your report.

You can report identity theft for yourself or your business. If you're helping someone file a report, please have their ID information ready, as well as your own.

Report Identity Theft or Fraud

Step 5.We will follow up with you

Your report will be assigned a receipt number, which you will receive by email. If any additional information is required, a detective may contact you.

If your online report is rejected, we will email you with the reason. If your report is approved, we will email you a permanent case number.

Step 6.Take steps to protect yourself

You may want to place a fraud alert if you are a victim of identity theft. Contact at least one credit report agency:

• Equifax: 800.525.6285
• Experian: 888.397.3742
• TransUnion: 800.680.7289

You may also report identity theft to the Federal Trade Commission online. 

Step 7.Get a report for your records, bank or insurance

To obtain a copy of your report, please wait 3-5 days after receiving your case number, then call OPD Records Department at 407.246.2406.