What are the benefits to allowing for micromobility operations?
- Creates another affordable mobility option
- Promotes sustainability and active transportation, reduces auto parking demand and increases recreational opportunities
- Complements existing transit service by offering “last-mile” connectivity
- Helps reduce traffic congestion and pollution by replacing automobile trips
How do I rent a bike or scooter?
- Download the app associated with the device you want to ride.
- Fill out the information needed to obtain a membership via the app.
- While using the app, scan the QR code on the vehicle.
- The device will typically make an audible noise to make you aware the vehicle is unlocked.
- Before you start your ride make sure the kickstand is up and in the riding position.
- To end your rental, make sure the device is parked correctly with the kickstand engaged and lock the device.
Where can I ride?
Scooters designed to be operated while standing and bicycles are allowed on streets and sidewalks, unless otherwise prohibited. Motorized scooters designed to be operated while seated are allowed on streets but may not be used on sidewalks unless a governor or other such device has been installed so that it will not exceed 10 mph.
Are there areas where I’m not allowed to ride?
There are areas where scooters and bicycles are prohibited, including certain city parks such as Lake Eola. Please adhere to posted signage. Any additional areas where scooters or bicycles are not allowed will be shown on the maps within each company’s app.
Are helmets required to ride a bike or scooter?
Helmets are not required but are strongly encouraged.
How fast will the motorized scooters go?
The City of Orlando restricts the maximum speed for motorized scooters without seats to 10 mph. Motorized scooters with seats cannot operate at a speed greater than 20 mph, by definition in Florida State Statutes (F.S. 316.003), and at a speed greater than 10 mph if used on a sidewalk, in accordance with City Code.
How will the city monitor this program?
The Transportation Planning Division will receive data from the permitted vendors during the course of the pilot program. The data shared is non-sensitive information and only pertains to ridership and operation of the system. Ridership data will be posted to this website. The city is also requiring vendors to send out customer surveys to help us better understand how the program is operating.
Why does the City of Orlando collect a $0.25 fee per ride?
The $0.25 fee per ride will be used for enforcement, oversight, construction and maintenance of micromobility parking areas, sidewalk and bike path maintenance and construction, other active transportation maintenance activities, and/or active transportation street, sidewalk and bike path improvements or studies that benefit micromobility operations in the city.
Will there be safety training classes available for the scooters?
Scooter share permit holders will be required to hold six safety training classes per year. Safety class information will be posted to this website.
How do I report an improperly parked bike or scooter?
To report an improperly parked bike or scooter, you can contact the operator directly using the contact information provided on this page, or report online.