Bike Share / Scooter Share Pilot Program

Scooters and a bike parked correctly.

The City of Orlando is constantly looking at innovative ways to expand and enhance mobility options.  Allowing for the operation of businesses that can provide dockless bike sharing and scooter sharing for our residents, workers and visitors, is one more way the City is furthering viable, healthy and environmentally sustainable transportation alternatives.

Through this pilot program users can rent devices such as dockless bikes or scooters, equipped with GPS technology, without the need to return them to a specific location. Most companies offer smartphone applications where riders can locate a device, unlock it and pay for the trip. 

Through a local ordinance, the City regulates the operation of these micromobility devices to further ensure the safety of riders and help protect neighborhood character.

Always follow safety guidelines when riding, including:

  • Obey all traffic laws, signs and signals
  • Wear a helmet
  • Ride with the flow of traffic
  • Yield to pedestrians
  • Never ride under the influence of drugs and/or alcohol

The Dos

  • Devices should be parked upright at all times.
  • Park in designated parking areas or near racks when possible.
  • Always maintain a minimum five-foot clear pedestrian path on sidewalks.

Park upright
Park upright
Scooters parked in designated area
Park in designated areas
Keep at least five feet clear
Keep at least five feet clear when parking so as to not impede pedestrian traffic

 

The Don’ts

  • Don't block sidewalks, curb ramps, wheelchair ramps or bus stops.
  • Don’t block fire hydrants, call boxes or other emergency facilities.
  • Don’t block driveways or parking spaces.
  • Don’t park in the street.
  • Don’t park inside transit facilities, on railroad tracks or crossings, or inside railroad rights-of-way.
  • Don’t park in loading or freight zones.
  • Don't park in parking garages.
  • Don't park in building or resident entryways.

Don't block wheelchair ramps
Don't block wheelchair ramps
Don't block sidewalk
Don't block sidewalks
Don't park on train platforms
Don't park on train platforms

The City of Orlando has created space within public rights-of-way in downtown Orlando where riders can park dockless bikes or scooters. The city will continue to add micromobility parking options in the next year.

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The City of Orlando Transportation Planning Division regulates micromobility in accordance with Chapter 10 of Orlando City Code.

If you are interested in applying for a permit to operate bike sharing or scooter sharing in the City of Orlando, you will need to contact Ian Sikonia with the city’s Transportation Department at ian.sikonia@orlando.gov to schedule a pre-application meeting. Permits will be issued in the order in which completed applications are received and approved.

  • Each permit issued is valid for one year as part of the pilot program. Permits will be valid until January 2, 2021.
  • A minimum of 200 devices and an initial maximum of 400 devices will be allowed per permit.
  • Permit holders may request to increase their fleet to 600 devices, four months after the permit issuance date. Requests to increase fleet size must be made in writing to the Transportation Director and include justification.
  • A maximum total number of 1,800 bicycles and 1,800 scooters will be permitted citywide.
  • Motorized scooters shall not exceed a maximum speed of 10 mph and must be equipped with a minimum of 9 inch wheels.
  • Permit holders will not be permitted to rent to users under the age of 18.
  • Permit holders must provide 24/7 customer service with contact information prominently displayed online as well as on each device.
  • Permit holders must have the ability to geo-fence areas where devices may not be operated or parked.
  • Scooter share permit holders will be required to offer six safety training classes during their first year of operations. 

Bike Share Ridership

   Lime  HOPR
 Bicycle Type / #  500 Electric Assist  250 Pedal Bikes
 Permit Approved  November 16, 2018  April 18, 2019
Started Operations   November 20, 2018  April 23, 2019

 

2018/19   Trips  Riders
Month  Lime  HOPR  Lime  HOPR
December
14,867  --- 4,959  ---
January 21,666  --- 6,884  ---
February 26,517  --- 7,593   ---
March  38,298  --- 10,565   ---
April  37,737 217 12,110 151
May  37,887  1,679 10,491 822 
June  31,175  1,740 8,577  753
July  31,972  2,250 8,880 765
August 30,415  2,154  8,941 810
September 25,700  1,838  7,208  677
October 31,838 2,385 8,621  806 
November  28,231 2,041 8,344 714
December 22,366 1,357  6,679  502 
2020        
January 22,222 2,436 6,679 980
February   2,541 869
March   2,904   1,156 
Average Monthly Total 
1,962
750

Scooter Share Ridership

2020

Month Trips
Membership Miles Traveled Average Trip Distance
January
13,471
6,476 11180.8 0.79 miles
February 68,804  32,846  57,330  0.92 miles

What are the benefits to allowing for micromobility operations? 

  • Creates another affordable mobility option
  • Promotes sustainability and active transportation, reduces auto parking demand and increases recreational opportunities
  • Complements existing transit service by offering “last-mile” connectivity
  • Helps reduce traffic congestion and pollution by replacing automobile trips

How do I rent a bike or scooter?

  • Download the app associated with the device you want to ride.
  • Fill out the information needed to obtain a membership via the app.
  • While using the app, scan the QR code on the vehicle.
  • The device will typically make an audible noise to make you aware the vehicle is unlocked.
  • Before you start your ride make sure the kickstand is up and in the riding position.
  • To end your rental, make sure the device is parked correctly with the kickstand engaged and lock the device. 

Where can I ride?

Scooters designed to be operated while standing and bicycles are allowed on streets and sidewalks, unless otherwise prohibited. Motorized scooters designed to be operated with a seat may not be used on sidewalks and are only allowed on-street. 

Are there areas where I’m not allowed to ride?

There are areas where scooters and bicycles are prohibited, including certain city parks such as Lake Eola. Please adhere to posted signage. Any additional areas where scooters or bicycles are not allowed will be shown on the maps within each company’s app. 

Are helmets required to ride a bike or scooter?

Helmets are not required but are strongly encouraged. 

How fast will the motorized scooters go?

The City of Orlando restricts the maximum speed for motorized scooters without seats to 10 mph. Motorized scooters designed to operate with a seat cannot operate at a speed greater than 20 mph, by definition in Florida State Statutes (F.S. 316.003).

How will the city monitor this program?

The Transportation Planning Division will receive data from the permitted vendors during the course of the pilot program. The data shared is non-sensitive information and only pertains to ridership and operation of the system. Ridership data will be posted to this website. The city is also requiring vendors to send out customer surveys to help us better understand how the program is operating.

Why does the City of Orlando collect a $0.25 fee per ride?

The $0.25 fee per ride will be used for enforcement, oversight, construction and maintenance of micromobility parking areas, sidewalk and bike path maintenance and construction, other active transportation maintenance activities, and/or active transportation street, sidewalk and bike path improvements or studies that benefit micromobility operations in the city. 

Will there be safety training classes available for the scooters?

Scooter share permit holders will be required to hold six safety training classes per year. Safety class information will be posted to this website. 

How do I report an improperly parked bike or scooter?

To report an improperly parked bike or scooter, you can contact the operator directly using the contact information provided on this page, or report online