City of Orlando Partners with KPMG and Neighborly on ERAP2

While the city was transitioning from the first phase of the Emergency Rental Assistance Program (ERAP1) into this upcoming program (ERAP2), Orange County was accepting city resident applications. In anticipation of the city’s ERAP2 portal opening, Orange County will no longer be accepting city resident applications after Wednesday, January 19, at 11:59 p.m.  

In the interim, city residents are highly encouraged to start gathering the necessary documents and eligibility information in preparation for the ERAP2 portal opening on February 1, 2022. 

Per the Treasury Department’s requirements for this ERAP2 program, to be eligible, a household must: 

• Include one or more individuals within the household who has qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or experienced other financial hardship during or due, directly or indirectly, to the COVID-19 pandemic;  

• Include one or more individuals within the household who demonstrate a risk of experiencing homelessness or housing instability;  

• Have a household income at or below 80% of the area median income ($61,050 for a family of four), with priority given to households at or below 50% of the area median income ($38,150 for a family of four) or that have a household member who has been unemployed for 90 days; and  

• Submit proof of occupancy in the rental residence – this can include a copy of a lease, rental agreement, rent receipts, evidence of regular rental payments, or any other documents that show proof of occupancy.  

The City of Orlando’s program will have additional eligibility requirements and program guidelines including: 

• Rental assistance is provided for past-due rent and up to three months of prospective rent payments. The total amount of assistance, including any assistance received under the first phase of the Emergency Rental Assistance Program, may not exceed 18 months.  

• Rental assistance payments will be made directly to the landlord.  

• The applicant’s monthly rental rate may be no more than $4,000 per month.  

• Assistance with utility payments will not be provided unless the utilities are billed as part of the lease.  

• Housing Stability Services will be available to prevent evictions, or to assist tenants in finding new housing and when necessary, pay fees, deposits, and rent for the new unit. 
   

In addition to KPMG, the city is again partnering with Neighborly Software to provide the technical infrastructure to launch the online application portal.  

Residents interested in the program can visit orlando.gov/assistance to sign up to receive email updates on the program and to apply once the portal opens on February 1, 2022.