Report a Missed Garbage Dumpster Pick-Up

Was your garbage dumpster not collected at your business or apartment?

Let us know what dumpster was missed so we can pick it up.

Keep in mind:

  • The garbage missed should be a dumpster (not a cart).
  • The location of the missed dumpster must be within city limits.

 

Online

Step 1.Keep in mind, sometimes our trucks cannot pick up your dumpster because it is:

  • blocked by a vehicle or other item.
  • overloaded.
  • blocked by material stacked in front or around it.

Step 2.Locate the dumpster number on the front.

There is a number assigned to each dumpster. Example: 4-4057

Step 3.If possible, take a photo of the dumpster

A photo can help the city find the dumpster faster.

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Step 4.Report the missed collection

Report Missed Dumpster

Step 5.We will pick up your garbage

The City of Orlando will pick up your garbage the next day.

By Phone

Step 1.Keep in mind, sometimes our trucks cannot pick up your dumpster because the it is:

  • blocked by a vehicle or other item.
  • overloaded.
  • blocked by material stacked in front or around it.

Step 2.Locate the dumpster number on the front.

There is a number assigned to each dumpster. Example: 4-4057

Step 3.If possible, take a photo of the dumpster

A photo can help the city find the dumpster faster.

Step 4.Report the missed collection

Please call 407.246.2314 during our business hours: Monday to Friday, 8am to 5pm.

Step 5.We will pick up your garbage

The City of Orlando will pick up your garbage the next day.

Contact Us

Phone

407.246.2314

Email

swcustomersvc@orlando.gov

Main Office

Solid Waste Division
1028 Woods Avenue
Orlando, FL
32805
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