Residents are encouraged to limit watering lawns immediately. For more information, visit ouc.com/waterinfo.
For updated information on coronavirus/COVID-19, visit orlando.gov/covid19.
Looking to understand your sewer bill rates?
Our Water Reclamation sewer billing section assesses and implements the water reclamation fee for residential and commercial properties served by the City’s Sewer system. These fees show up on your OUC Bill.
These fees are effective 10/01/2020
The total monthly sewer charge equals the capacity charge plus the product of the commodity charge times the monthly water consumption on the OUC bill.
(Includes Commercial, Industrial, and Master Metered multiple family living units).
Inside City Limits: Water usage is divided by 7000 gallons (result rounded to nearest .10) times $21.06 is the capacity charge, plus $5.09 times each thousand gallons of water usage on current bill. Minimum: $21.06 capacity charge.
Outside City Limits: Water usage is divided by 7000 gallons (result rounded to nearest .10) times $26.33 is the capacity charge, plus $6.34 times each thousand gallons of water usage on current bill. Minimum: $26.33 capacity charge.
Water leak credits – residential or commercial customer experiences a water leak, sends documentation of the leak to our office and the Water Reclamation charge is adjusted accordingly.
Pool fill credits – When a residential customer renovates or resurfaces their pool they are eligible for a pool credit once a year. Call our office, we calculate average water consumption during normal usage and adjust the sewer charges back to normal usage cost.
Vacancy credits – Residential customers are afforded two vacancy credits per calendar year against the sewer charges when criteria of 200 KW or less of electricity is used and zero to low consumption of water. A call from the customer is all that is necessary.