Report Missed Garbage Pick-Up

Was your trash, recycling or yard waste not collected? 

Let us know what garbage was missed so we can pick it up. To use this service, the location of the missed garbage pick-up must be within city limits.


Leave the garbage at the curb

After you report the missed garbage pick-up online, leave the garbage at the curb. If you don't report the missed garbage pick-up, we will not pick it up until the next scheduled pick-up day in your neighborhood. 

Keep in mind, sometimes our trucks cannot pick up your garbage. This can happen because the garbage carts:

  • Are blocked (e.g. parked car in front of garbage).
  • Are not on the curb by 6 a.m. on your collection day.
  • Are within two feet of obstacles (e.g. mailboxes, utility boxes or shrubs).
  • Are overloaded or have items on the lid of the cart.

Report the missed collection

Report Missed Garbage Pick-Up

We will pick up your garbage

The City of Orlando will pick up your garbage within two business days.