Bike Share / Scooter Share Pilot Program

Scooters and a bike parked correctly.

The City of Orlando is constantly looking at innovative ways to expand and enhance mobility options. Allowing for the operation of businesses that can provide dockless bike sharing and scooter sharing for our residents, workers and visitors, is one more way the city is furthering viable, healthy and environmentally sustainable transportation alternatives.

Through this pilot program users can rent devices such as dockless bikes or scooters, equipped with GPS technology, without the need to return them to a specific location. Most companies offer smartphone applications where riders can locate a device, unlock it and pay for the trip. 

Through a local ordinance, the city regulates the operation of these micromobility devices to further ensure the safety of riders and help protect neighborhood character.

Always follow safety guidelines when riding, including:

  • Obey all traffic laws, signs and signals
  • Wear a helmet
  • Ride with the flow of traffic
  • Yield to pedestrians
  • Never ride under the influence of drugs and/or alcohol

The Dos

  • Devices should be parked upright at all times.
  • Park in designated parking areas or near racks when possible.
  • Always maintain a minimum five-foot clear pedestrian path on sidewalks.

Park upright
Park upright
Scooters parked in designated area
Park in designated areas
Keep at least five feet clear
Keep at least five feet clear when parking so as to not impede pedestrian traffic

 

The Don’ts

  • Don't block sidewalks, curb ramps, wheelchair ramps or bus stops.
  • Don’t block fire hydrants, call boxes or other emergency facilities.
  • Don’t block driveways or parking spaces.
  • Don’t park in the street.
  • Don’t park inside transit facilities, on railroad tracks or crossings, or inside railroad rights-of-way.
  • Don’t park in loading or freight zones.
  • Don't park in parking garages.
  • Don't park in building or resident entryways.

Don't block wheelchair ramps
Don't block wheelchair ramps
Don't block sidewalk
Don't block sidewalks
Don't park on train platforms
Don't park on train platforms

The City of Orlando has created designated areas within public rights-of-way in downtown Orlando where riders can park dockless bikes or scooters, including marked pavement boxes, signed two-wheeled parking spaces and racks. Locations are shown on the map below.

 

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The City of Orlando Transportation Planning Division regulates micromobility in accordance with Chapter 10 of Orlando City Code.

The Scooter Pilot program was extended by City Council on July 19, 2021 to ensure continuous micromobility services for residents, and allow for enough time to complete a Request for Proposals process to establish a long-term program. The pilot will last up to Jan 3, 2022 or earlier if permits are issued through the RFP.

What are the benefits to allowing for micromobility operations? 

  • Creates another affordable mobility option
  • Promotes sustainability and active transportation, reduces auto parking demand and increases recreational opportunities
  • Complements existing transit service by offering “last-mile” connectivity
  • Helps reduce traffic congestion and pollution by replacing automobile trips

How do I rent a bike or scooter?

  • Download the app associated with the device you want to ride.
  • Fill out the information needed to obtain a membership via the app.
  • While using the app, scan the QR code on the vehicle.
  • The device will typically make an audible noise to make you aware the vehicle is unlocked.
  • Before you start your ride make sure the kickstand is up and in the riding position.
  • To end your rental, make sure the device is parked correctly with the kickstand engaged and lock the device. 

Where can I ride?

Scooters designed to be operated while standing and bicycles are allowed on streets and sidewalks, unless otherwise prohibited. Motorized scooters designed to be operated while seated are allowed on streets but may not be used on sidewalks unless a governor or other such device has been installed so that it will not exceed 10 mph.

Are there areas where I’m not allowed to ride?

There are areas where scooters and bicycles are prohibited, including certain city parks such as Lake Eola. Please adhere to posted signage. Any additional areas where scooters or bicycles are not allowed will be shown on the maps within each company’s app. 

Are helmets required to ride a bike or scooter?

Helmets are not required but are strongly encouraged. 

How fast will the motorized scooters go?

The City of Orlando restricts the maximum speed for motorized scooters without seats to 10 mph. Motorized scooters with seats cannot operate at a speed greater than 20 mph, by definition in Florida State Statutes (F.S. 316.003), and at a speed greater than 10 mph if used on a sidewalk, in accordance with City Code.

How will the city monitor this program?

The Transportation Planning Division will receive data from the permitted vendors during the course of the pilot program. The data shared is non-sensitive information and only pertains to ridership and operation of the system. Ridership data will be posted to this website. The city is also requiring vendors to send out customer surveys to help us better understand how the program is operating.

Why does the City of Orlando collect a $0.25 fee per ride?

The $0.25 fee per ride will be used for enforcement, oversight, construction and maintenance of micromobility parking areas, sidewalk and bike path maintenance and construction, other active transportation maintenance activities, and/or active transportation street, sidewalk and bike path improvements or studies that benefit micromobility operations in the city. 

Will there be safety training classes available for the scooters?

Scooter share permit holders will be required to hold six safety training classes per year. Safety class information will be posted to this website. 

How do I report an improperly parked bike or scooter?

To report an improperly parked bike or scooter, you can contact the operator directly using the contact information provided on this page, or report online