Can I remove/delete after completing a task?
No. Files cannot be deleted after the first submittal is completed. Email firstname.lastname@example.org with the permit number and file name(s) requiring removal.
Can I add or remove additional applicants to access the permit?
Yes, the digital applicant can add/remove additional applicants when they have an available task
What is a changemark?
A changemark is a comment made on the plans. To view a changemark on the plans themselves, you must have an available task. An available task is triggered after all reviews have been completed. Comments can be viewed at any time by following step 7.
What is the average turnaround time?
Plan review turnaround time can be viewed on the Permit Look up site as well as the Workflow Routing slip report. Review times vary and are based on job scope and review type (commercial vs residential). Please allow 2 business days for our staff to complete each of their assigned tasks (application processing; pre-screen review; review routing; review complete; batch stamp)
I cannot see my permit number when I log into ProjectDox
Please ensure you are:
- Utilizing the correct website plans.cityoforlando.net/projectdox
- Utilizing the correct email address associated to the permit number
- Enter the permit number under the Cases tab and select All Projects
If you still encounter issues accessing your case please call 407.246.2271 for assistance.