Lake Gear Drainage Improvement

Potential Supply Chain Issues:

The City's Public Works Department is closely monitoring the global supply chain issue, labor shortages, and increases in the price of materials.

The competitive bid contractor and the City will strive to complete a capital improvement project on time and within budget. However, due to circumstances outside the control of both entities, there may be delays for necessary materials, potential for projects to be completed over budget, and potential delays.

We will continue to work with the community and our stakeholders to address the abovementioned issues and return normalcy to a community.

Potential Adverse Weather:

The contractor and city will monitor the weekly weather forecast. The contractor may elect not to work should rain or adverse weather be in the weather forecast, regardless if rain actually occurs.

Should a weather event occur, the contract may find it necessary to take one or two days to remediate the project area before beginning work again.

Potential Utility Conflicts:

Safety and maintaining continuous utility service are our number one priority. Delays like this are sometimes necessary to maintain our commitment. 

Capital improvement projects are fluid. Our consultant, contractor, and project manager do an excellent job designing, engineering, and constructing projects. However, once the contractor opens the roadway, it is not uncommon to find utilities not mapped, declared, or in conflict with the current design or path of the new utilities. 

The contractor may need to delay working until a solution is readily available to resolve the conflict. 

Unexpected Utility Damage (Non-City Utilities):

Please be advised, the contractor or the city cannot and will not make repairs to cable, internet, fiber lines, water or power lines.

Constituents must contact their service provider as soon as possible if this unforeseen event occurs.

The service provider will make repairs. Upon notifying the service provider, please contact the construction manager or inspector and inform them of your situation.

The City's Public Works Department is closely monitoring the global supply chain issue, labor shortages, and increases in the price of materials.

The competitive bid contractor and the City will strive to complete a capital improvement project on time and within budget. However, due to circumstances outside the control of both entities, there may be delays in necessary materials, potential for projects to be completed over budget, and potential delays.

We will continue to work with the community and our stakeholders to address the abovementioned issues and return normalcy to a community.

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Hours of operation are 7 am to 5 pm, Monday through Friday. However, work at night and Saturdays may become necessary should the contractor experience an unforeseen condition or adverse weather.

Homeowners will have continued access to their properties throughout the project. The contractor will work with those impacted as the project progresses. 

Should an emergency occur, first responders and emergency vehicles will have priority access to the neighborhood and surrounding areas. 

How Long Will This Project Last?

The contractor has estimated that the project will be complete in the Summer of 2023

What If I Need Emergency Services?

Should you experience an emergency, please dial 911. First responders and emergency vehicles will have access to the neighborhood.  

Why Would The Contractor Need To Work At Night or On Saturday?

Sometimes, after a heavy rain event, the contractor will need to survey, restore, and repair the area to continue the project.

Despite the contractor's planning efforts, sometimes there are unforeseen conditions or circumstances. Night or work on Saturday allows the contractor to make up for delays, keeping the project on schedule and finishing on time. 

I Am Expecting A Package or Planning to Use a Delivery Service, What Now?

It is in the homeowner's benefit to notify service providers about the project within the neighborhood when scheduling or utilizing a delivery service. The City does an excellent job notifying stakeholders about improvement projects. However, a few independent delivery services do not subscribe to our notification system.

Will My Landscape Company Still Have Access to Continue Cutting And Trimming My Yard?

Yes. Your landscape company may still access the neighborhood to keep your yard beautiful. Again, notify the landscape company about the improvement project giving the company time to prepare.

I Am Worried About My Sprinkler System!

In the unlikely event, a homeowner's sprinkler system is damaged where work occurred, the contractor will coordinate with the resident to address the issue.

My cable went out unexpectedly. What now?

Please contact your service provider as soon as possible if this unforeseen event occurs. The service provider will make repairs.

Upon notifying your service provider, please contact the construction manager or inspector and inform them of your situation. 

Please be advised, the contractor cannot make repairs to cable, internet, or fiber lines. 

I Have Concerns About Traffic and Pedestrian Safety!

The City takes these concerns seriously. Please contact the City's Transportation Division at 407.246.2281 or visit the safety portal.

Will The City Collect Trash, Recycling, and Yard Waste On Its Normal Days?

Yes. The City will continue to collect trash on its regular service schedule. Should a missed collection occur, please dial 407.246.2314 or email swcustomersvc@orlando.gov.

It is recommended you leave your carts or materials out for a second attempt.

What Do I Do Should I Have An Interruption In Service?

Should you experience a service interruption for water or sewer service, please call one or both numbers listed below.

For Sewer:
Wastewater, City of Orlando
407.246.2213

For Water or Power:
Orlando Utilities Commission
407.423.9018